This privacy statement covers the Web site www.Padousa.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
Log Files. You may visit our Site anonymously, without revealing any information about yourself. Our servers may track and collect the domain names and IP addresses of visitors by the use of log files and this information may be used to measure how visitors use our Site. We use this information, which may include the number of visitors, the average time spent on the Site, the pages viewed, etc., to improve the content we offer. This information does not personally identify any site visitor and aggregate data may be shared with third parties to improve our Site and its contents. Log Files are not tied to personally identifiable information.
Personally Identifiable Information. When you make a purchase from our site you can choose to open an account, which will allow you to store your billing and shipping information on our servers or you can check out without opening an account. If you choose to set up an account you will provide your name, email address, credit card information, address, and phone number and will select a password. After you set up your account, the next time you enter our Site you can log in by entering your email address and password and your billing and shipping information is automatically completed. We do not store your credit card number for your security. Whether you open an account or not, on checkout you can sign up to receive our newsletter to keep you informed about our latest offers, current promotions, specials and new additions to the Padousa.com site. See Choice/Opt-out below to learn how you may change your preferences. If you send us an email through the "Contact Us" page, we use your email address to respond to your question. We do not save the address of emails we receive after we have responded. If you choose to shop without opening an account your information will be retained only as long as needed to process and fulfill your order, in most cases it is deleted after three months.
How we use your personally identifiable information. We use the information you provide when shopping on our Site to process your orders, to keep you updated on your orders and to personalize your shopping experience. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by reputable third-party banking and distribution institutions. They receive the information needed to verify and authorize your credit card and to process your order. They are under contractual obligation to keep your personally identifiable information private and are not permitted to use or share your information for their own purposes including marketing. We use your email address to send you our newsletters if you ask to be placed on our list. We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners.
Tell-A-Friend. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. PADO does store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Security. Our secure servers protect sensitive data including your credit card information using SSL encryption and firewall technology to protect your personally identifiable information from being read as it travels to our ordering system. Information sent to us by email is not encrypted and is therefore not secure. While we take reasonable measures to prevent the loss or misuse of the information that you provide to us, including but not limited to, your Personally Identifiable Information, due to factors beyond our control, we do not guarantee that your Personally Identifiable Information or any other information collected by us will be completely secure from misappropriation by hackers or other third parties or from other criminal activities.
Service Providers. We use other third parties to provide shipping and credit card processing services on our site. When you purchase a product(s) on our site, we will share your contact, shipping and credit card information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing purposes.
942 South Shady Grove Road
Memphis, TN 38120
|UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
|US Postal Service Headquarters
475 L'Enfant Plaza, SW
Cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.
Flash LSOs. We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or high game score, or display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.
Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do [not] tie the information gathered to our Customers’ or Users’ personally identifiable information.
Gift Certificates. If you purchase a gift certificate from our site, you will give us the recipient's name and email address if you wish to send the certificate by email. If you wish to send a certificate by regular mail, you will give us the name, mailing information and phone number for the recipient. The recipient information you give us will only be used to send the gift certificate and for no other purpose. It will be deleted from our servers in most cases after three months.
Child Privacy. Because of the nature of our business, our products and services are not designed to appeal to children, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that any registration may only be made by those over the age of 16. By using our services, you are representing that you are at least 16 years of age or have the permission from a parent or legal guardian to use our service. If we know that information is being provided by a child under the age of 16, then we will not collect the information without parental consent or parent notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child's participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
We encourage parents or guardians to monitor the use of this Site by children to insure that they are not exposed to material that the parent or guardian may find objectionable. Parents are also encouraged to use parental control capabilities within their internet software to assist in their efforts to limit access to certain sites.
Access to Your Information: To access your account information go to "My Account" to view orders, change passwords, change or remove account information. If you have any issues accessing this information please contact us at 1-866-528-1010.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Choice/Opt-out: You may change any of your personally identifiable information in your account on-line at any time by clicking on the "My Account" link on the home page. You may change or remove your email address from our mailing list or to cancel your account or change your receipt of our newsletter by emailing theCustomer Service Departmentand placing "Unsubscribe" in the subject matter line, or by calling our Customer Service Representative toll-free at 1-866-528-1010.
Surveys or Contests. From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email address and/or shipping address), and demographic information (such as zip code).
We use this information collected to notify contest winners and award prizes. In addition, our monthly contests will require you to submit your email address and by giving us your email address you agree to receive 2 promotional emails a month in exchange for an opportunity to win that month’s particular prize. If you would like to be removed from the monthly contest and not receive our promotional emails, please follow the unsubscribe instructions included in each email.
Blogs/ Forums. Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, Contact Us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
28918 Hancock Parkway
Valencia, CA 91355